Thanatology Café will meet on Saturday, April 9, 2016, at 2:00 p.m. at the RCS Community Library, 95 Main Street, Ravena, New York.
How do we communicate in a group like Thanatology Café?
Well Part of our task is to learn how to communicate effectively in a group. Most of the time we find ourselves talking. It’s like we have two ears and one mouth and the mouth has to work twice as much to keep up with the ears. Problem is, we don’t use our ears for much anymore except to listen passively to the television pundits, talking heads, and, of course, we need someplace to plug in the ear buds to isolate ourselves from the very thing we are attempting to re-create at TC, community.
We live in what holocaust survivor and psychiatrist Victor Frankl would call an “existential vacuum,” where most people live without a real purpose and try to fill the vacuum with neurotic pursuits. Sound familiar?
Well, the success of Thanatology Café depends on active listening, not passive listening, so we’d like to share some listening suggestions to make our journey together more effective and to ensure that we achieve our purpose of effective communication, learning, healing and growth.
My first tip for better communication would be the statement,
Communication is about listening and talking.
Not listening to talk, which is what most people do. They listen for a pause so that they can start talking, even if they aren’t really responding to what was said. Sometimes it’s like being at Planet Fitness and having some juicebag on the phone broadcasting his or her side of a conversation. It’s a monologue and no one seems to care what’s being said, they just have to use those free minutes. That’s not what we do at Thanatology Café.
We listen actively and deeply to what our conversation partners are saying, and we want them to do the same for us. Right?
Listening is not passive. Being a good listener is a skill that requires patience and practice. A compassionate listener …
- listens with the ears of the heart (a lot of what’s
- sits quietly (but comfortably, assume an interested posture)
- avoids unnecessary distracting activity (don’t fidget, don’t start grabbing for the beverage, and don’t you dare reach for that phone)
- doesn’t interrupt (even when there’s a longish pause)
- lets the other person express an entire thought or feeling (this may not be orderly expression and it may take sime time)
- acknowledges understanding by repeating back statements (this ensures that your conversation partner knows you are listening with a purpose)
As a good listener you can show interest and support with …
- eye contact (don’t stare but do occasionally make contact with your eyes)
- nodding the head (don’t be one of the bobbing creatures you see in a rear window but do nod occasionally in affirmation of what you’re hearing)
- reaching out and touching (read the body language first; touching may be welcome but it may also be intrusive or even offensive)
- ask if you can give a hug at an appropriate time in the conversation
- make supportive statements (see below for some examples).
Thanatology Café is a safe, sacred space. What is said in a Thanatology Café converstation stays in Thantology Café. Each person must feel safe to talk and must have the freedom to express feelings, needs, and concerns, whatever they may be. We are conversing about what might be the last taboo in our culture, death. We’re discussing a topic that for some people means suffering, pain, emotional turmoil, and something they’ve been taught to deny rather than to acknowledge in our society.
Be non-judgmental and supportive.
We’ll be seeking and hearing a lot about feelings. Feelings include opinions, beliefs and pure emotions (many opinions and beliefs are highly emotionally charged). Because these opinions and beliefs, like emotions, usually come from very deep in the speaker, they should not be judged as bad or good. They are what they are. Sometimes the speaker expresses them intentionally and sometimes they come out unexpectedly. We’re listeners, not analists, and we’re not talking to each other to be judged, but to understand and to grow spiritually.
Expressions of feelings or concerns should begin with “I” statements. We are not here to give policy statements or to persuade or convert anyone. What you say is yours and you need to take ownership of it.
Here are just a few examples of supportive statements you will be using and hearing during your conversations:
- I hear what you’re saying.
- I understand.
- I care about what you think and feel.
- I don’t know what you need; help me understand.
- I’m here for you; we’re all here for each other.
- Your feelings are yours and I’ll listen if you’ll share with me.
- I’m trying to understand you, please help me do that.
There’s much, much more to conversing, sharing effectively. One of the first things we need to do is decide to let down our shields, we have to accept permission to be vulnerable, we have to learn to trust. We’ll do our very best to try to create an atmosphere that will make these important steps easier, but every participant in the conversation has to decide for himself or herself when the time is right. It’s OK to just listen; you’ll know when you have something to say. Sometimes silence is a very expressive statement. This is just a starter; we’ll learn so much more during our sessions.
Research by David Macleod shows that the most important enabler for employee engagement is that they ‘feel listened to’. The ‘feel’ in ‘feel listened to’ comes from the above kind of listening, particularly the heart and undivided attention.
Thanks for listening!
Please click here to read, print or download a short Thanatology Café_Assuring Better Communication handout.