Category Archives: ConnectingDirectors

A New Blog: Funeralization and Chaplain Services


Funeralization & Chaplain Services


You are invited to visit, follow and participate in this new specialist blog dedicated to funeral and memorial services, the important but frequently overlooked role of the interfaith bereavement chaplain,  and many other funeralization and deathcare topics.


This new blog will share with its readers a plethora of information on the funeral services niche, what to ask for, what to avoid, who to avoid, and what services you should ask for, if you are a consumer, or offer, if you are a funeral director, both during pre-arrangement meetings and when making immediate need arrangements.

Visit Funeralization & Chaplain Services blog here.
Join the Interfaith Chaplain group on Facebook here.
Learn about Chaplain Services available to you here.

We feel it is extremely important that consumers be offered the opportunity to consult and to talk to a professional interfaith bereavement chaplain, and that consumers should request such a conference; on the other hand, funeral homes should provide such an opportunity to all persons making funeral or memorial arrangements.

We are staunch supporters of the traditional funeral for all of its important psychological, spiritual, and cultural benefits. We are also strongly in support of locally owned and operated funeral homes as opposed to the corporate funeral groups and the factory-funeral service providers. Having said that, we do not believe that the traditional funeral should be outrageously extravagant or expensive but that it should be simple and dignified, personalized to reflect the family culture and the life of the deceased.

Welcome to this blog. Contribute to this blog. Make this blog a place of sharing.

Should you have any questions, please do not hesitate to contact Chaplain Harold at funeralization@gmail.com or, if you are in immediate need of chaplain services or bereavement support, please call Chaplain Harold at (518) 810-2700.

Visit us also on Facebook and become a friend!

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Lessons from the Plague; What Monty Python Can Teach us as Helpers…

Republished with Permission from Thanatology Café.

There is a great deal to be said about our healthcare and deathcare industries in the US, they are similar in many respects and exhibit similar functional flaws in a general sense. In the humanectomized materialist consumerism driven culture in which we live, the corporations have reduced most of us to human means to a corporate end. Most of US humanity has been dehumanized to the level of mere consumers. This is not a new development, however, and can be read in many quasi-prophetic sources.

In a recent conversation with a licensed funeral director and funeral home operator, who read our article on Nicholas Facci and Newcomer Funerals and Cremations (March 26, 2017), we discussed among other things the funeral chains’ exploitation of the demise of our traditions. We continue that discussion here together with some and some interesting anecdotes about the Albany County Coroner’s office.

After that discussion, I couldn’t help but think about one of the many hysterical scenes in the Monty Python film, “Monty Python and the Holy Grail” or of the grim portrayal by Dr John B. Huber of the Manchurian Plague (20th c.) and the Black Plague (14th c.).

Monty Python’s “Holy Grail”

The scene takes place during the Black Plague in medieval somewhere, and opens with the sounds of strange medieval music. Discordant and sparse images. Wailings and groanings. Close up of contorted face upside down. A leg falls across it. Creaking noise. The bodies lurch away from and scene pans out to reveal they are amongst a huge pile of bodies on a swaying cart that is lumbering away from the viewer. It is pulled by a couple of ragged, dirty emaciated wretches, the cart drivers. Behind the cart walks another large man, a slightly more prosperous Porter, wearing a black hood and looking rather sinister. The Porter is carrying an emaciated old man over his shoulder who is still moving, and protests “I’m not dead!” The dialogue goes something like this:

The scene: (The Porter carrying an old man slung over his shoulder, approaches the cart and the cart driver…)
Cart Driver: Bring out your dead!
Porter: Here’s one!
Cart Driver: Ninepence.
Old man: I’m not dead!
Card Driver: What?
Porter: Nothing…Here’s your ninepence.
Cart Driver: Er…He says he’s not dead!
Porter: Yes he is.
Old Man: I’m not.
Cart Driver: He isn’t.
Porter: Well he will be soon. He’s very ill.
Old Man: I’m getting better!
Porter: No you’re not. You’ll be stone-dead in a moment.
Cart Driver: I can’t take him like that; it’s against regulations!
Old Man: I don’t want to go on the cart!
Porter: Oh don’t be such a baby.
Cart Driver: I can’t take him like that!
Old Man: I feel fine!
Porter: Oh, do us a favor…
Cart Driver: I can’t.
Porter: Well, can you hang around a couple of minutes? He won’t be long…
Cart Driver: I promised I’d be at the Robinson’s. They’ve lost nine today.
Porter: Well, when’s your next round?
Cart Driver: Thursday.
Old Man: I think I’ll go for a walk.
Porter: (To the Old Man) You’re not fooling anyone, you know! (to the Cart Driver) Look. Isn’t there something you can do?
Old Man: (Singing) I feel happy, I feel happy!
The Cart Driver looks at the Porter for a moment. Then they both do a quick furtive look up and down the street. The Cart Driver very swiftly brings up a club and hits the Old Man on the head. (Out of shot but the singing stops after a loud bonk noise.)
Porter: Ah! Thanks very much! (Handing over the ninepence) See you on Thursday!
(Tossing old man onto the bodies on the cart)
Cart Driver: That’s all right! See you on Thursday.

(View the clip on YouTube)

While transcribing the dialogue I thought to myself how prophetic this 1975 spoof was.  More than 40 years later we can watch this clip and it sends cold shivers down your spine. Back then what was morbidly hilarious has become stark reality for us today.

“Bring out your dead!” Newcomer Funerals and Cremations TV Ads.

Cryptkeeper Newcomer Ad

There you are, sitting enjoying a snack thinking “Life is good!” And Warren “Ren” Newcomer, the cadaver-like founder of the Newcomer Funeral Services Group based in Wichita, Kansas, appears on your television screen. He’s the 21st century version of the Cryptkeeper and plays the part really well. He looks like an embalming gone awry and oozes a false compassion and insincere expression that makes you want to choke on your chips. Here’s a guy who has made millions exploiting the deaths of loved ones and doing his part to destroy our death traditions while grinning like a corpse on the way to the bank.  Newcomer Funeral Services Group has two locations in the Albany, New York, area, and has a presence in some 10 states. There are other similar funeral chains, Walmart-type factory funeral companies that have bought up private funeral businesses, cemeteries and crematoriums across the country. They operate under names like Service Corporation International (SCI), Dignity Memorial™, StoneMor Partners, Precoa, and of course, Newcomer Funerals and Corpse Disposal. What their advertising and marketing messages say to us, despite the actors and the phony compassion, is what Monty Python is teaching: “Bring out your dead!” Toss them on the cart and we’ll see you on Thursday (and don’t forget your checkbook or credit card).

“I’m Not Dead!” The Office of the Albany County Coroner declares a woman dead but she revives in the morgue

In New York Times article “They Said She Was D.O.A., But Then the Body Bag Moved” (Robert D. McFadden, 11/18/94) The author reports that Albany County Coroner Philip Furie and  Paramedics allegedly “found no heartbeat, no pulse, no breath or other signs of life, and the coroner declared her officially dead.”  So they “ zipped Mildred C. Clarke,  into a body bag, took her to the morgue at the Albany Medical Center Hospital and left her in a room where corpses are kept at 40 degrees, pending autopsies or funerals. About 90 minutes later, the chief morgue attendant went in to transfer her to a funeral home. “ The attendant noticed some movement in the body bag, unzipped it and found that Mildred was still breathing. She was moved to intensive care and treated but the case has never been explained. The L.A. Times reports later that “Mildred Clark, the 86-year-old woman who spent 90 minutes in a morgue cooler last week after mistakenly being declared dead, died Wednesday of undisclosed ailments, a hospital spokesman said…. Albany Medical Center Hospital spokesman Richard Puff said Clark’s family had requested that the cause of death be withheld.” Any guesses as to the cause of death?

According to the article, “Albany is the only major city in New York State that does not have a medical examiner, an official who is trained in forensic pathology, and this would be a real advantage,”  The office of the coroner is  a relic still found  in many American cities. Albany elects four coroners to declare deaths and investigate their  causes. They have no medical training but are required to attend a “death investigation course.”  The coroners are expected to evaluate crime scenes and suspicious deaths, but they have no medical training.

We’re investigating some leads relating to the performance of the Albany County Coroners, and will report on our findings in a future article. We suspect that the Albany County Coroner isn’t very popular among local funeral directors. But Hey! this is Smalbany, isn’t it? There’s a job for every misfit in the Albany Democratic Machine, isn’t there?

“Look. Isn’t there something you can do? Ah! Thanks very much! See you on Thursday.” Inconvenience of the Dying Process.

We’re so very busy and so much in a rush. Why? Because our handlers tell us we are. We’ve lost our sense for distinguishing what is nice and what is necessary. We no longer have to think. Advertisers tell us what we need. Marketers tell us what to ask for. Government tells us how to live. Churches tell us how to die. Emails tell us we need to Hurry! and to Rush! because time is running out to buy a certain something. Hell! We don’t even die in peace. Hospitals transform us into cyborgs with tubes and electrodes at every available spot, and when all else fails, they still want to provide “billable services.” Only when you have had enough watching the technology fail do you scream STOP! Even when the so-called healthcare team has the good sense to admit that they can’t do anything more, they recommend shipping what’s left of mom or dad to hospice. And so at hospice the saga continues. When death finally occurs, whether it’s helped along or drags out to the end, we are still in a hurry, still have other things to do. But yet again, the materialist consumerism we are addicted to has the solution for immediate relief of any inconvenience, even death. There are customized death packages for every budget ranging from direct burial or direct cremation to the “traditional funeral.” Just ask for the Detailed Price List required by the FTC’s Funeral Rule and prepare to be nickel-and-dimed. You have abandoned the traditional funeral home with the family funeral director and have opted for the Walmart funeral chain, the factory funeral service provider. And you deserve everything you get. Sorry but it’s true.

We’ve all read about states like Oregon and Washington that have legislated physician-assisted suicide (PAS), euthanasia in Belgium, the Netherlands, and Switzerland. We all know about the hospice movement that has degenerated into another instance of corporate exploitation of death and the demise of the family. So it shouldn’t come as a big surprise that Monty Python prophesied the hastening of death movement. True, we no longer use a club to help the dying along; we’ve become much more refined in the 21st century. We now use chemicals and drugs. Or, if we’ve made mom or dad into an ICU cyborg, we simply remove the respirator, inject some morphine and “Ah! Thanks very much. See you on Thursday” at the viewing. We’ve come a long way into our degeneration!

Get the shocking truth about Service Corporation International (SCI) here.

We really have to chuckle when we read such crapola like “Service Corporation International is dedicated to compassionately supporting families at difficult times, celebrating the significance of lives that have been lived, and preserving memories that transcend generations, with dignity and honor. (SCI site at , last accessed on April 6, 2017). If you’re ready to believe that operations like SCI or Newcomer, corporations with their eyes on the bottom line, with their programmed funeral directors and staff operating on a corporate agenda, are there to do what the family funeral home once did, you’re already brain dead. SCI is constantly being sued, settling, or paying out huge judgments resulting from their mistakes. But when you’re making billions, who cares. The living keep dying; sky’s the limit! Get on the cart.


A bit of history: In 1962, Robert L. Waltrip, a licensed funeral director who grew up in his family’s funeral business, founded Service Corpration International. SCI started out as a small network of funeral homes and cemeteries in the Houston, Texas, area.

SCI gradually increased its offshore presence, and it continued to acquire business interests in North America. Since the late 1990s the US and Canadian marketplaces a  saturated battleground of competing companies intent on buying up and exploiting the deathcare business sector. SCI, In the course of the melee, Alderwoods Group and Stewart Enterprises emerged as the three principal companies in the resulting funeral corporation industry. As of December 31, 1999, SCI owned and operated 3,823 funeral service locations, 525 cemeteries, 198 crematoria and two insurance operations located in 20 countries on five continents. In 1999, SCI introduced Dignity Memorial, the first transcontinental brand offering deathcare goods and services in North America. By consolidating its network of funeral homes and cemeteries under a single brand, SCI expected that they could create a recognizable and marketable brand image. In 2000, poor market conditions forced SCI to reevaluate operations. While foreign operations had once shown promise, nearly 70 percent of SCI’s revenue was generated by operations in the United States and Canada. The company decided to divest many of its offshore businesses, in addition to many North American funeral homes and cemeteries. The UK arm now operates as Dignity PLC.


“I don’t want to go on the cart!” How we treat our dying; how we treat ourselves.

Monty Python presents an interesting scenario at a time when Jessica Mitford was enjoying the fruits of her muckraking book, “American Way of Death,” (1963), and the funeral home chains and funeral service factory corporations were reaching their peak of exploitation when Mitford’s “American Way of Death Revisited” was poshumously published (1998). Monty Python had it right. But we all laughed our way straight to hell.

 

J.B. Huber MD: “Psychology of Grave Epidemics”
(Med. Times, 1911)

Moving from a 1975 comedy spoof we can cite a remarkable article that appeared in the December 1911 journal, Medical Times, by John B. Huber MD. Dr Huber writes about the great Manchurian Plague (1910-1900), and compares it to the Black Plague (1347-1351). I’d like to quote some passages from that 1911 medical journal article. See if you can draw any parallels with our 21st century society.

Yet business was conducted as ordinarily—by those still alive; and the stroller “viewing the manners of the town,” would hardly realize from the superficial aspect of things, that a dreadful scourge was gradually but surely destroying its people. Yet the plague had, from November last up to this New Year’s Day, done for one-fourth of the twenty thousand inhabitants of that community; and it was then expected that more than half the remainder would be doomed before the plague would expend its energies.

On this festive New Year’s Day in that Manchurian town, the mounted policeman’s horse had its tail brightly decorated with green and red streamers; a shop keeper burst merrily out upon a group in the street, scaring them with a bunch of firecrackers which he flung up into the air. A green house was decorated with bright red, gilt lettered posters, festive banners and green paper flags, all by way of celebration. Next door the yellow poster of the Sanitary Bureau was in evidence, sealing up that house, and marking it unclean; “eight dead, two dying,” are the tally with which it began the New Year. (Huber p. 353)

Sounds like our modern lifestyle: death looms around us but we just continue partying, ignoring it, until we have to go down that dark alley and have no choice but to confront the darkness, the gloom. Manchuria in the early 20th century doesn’t seem much different from Troy or Albany in the early 21st century.

“Eight dead, two dying.” Sound’s like Monty Python’s Cart Driver, “They’ve lost nine today.” Or like the handoff report in an ICU. Whether you’re tallying plague victims or scheduling body collections, or handing off your charges to the next shift, the language used tells it all: We’ve all become mere garbage bags laying about until we get collected, transported, disposed of. Don’t you think there should be more to the final chapter of a life lived, and the received legacy?

Plague: carting the dead, by Moynet
A cart with the dead.

“The carters that loaded the dead on the wagons and took them away would not walk, but sat companionably beside the corpses.”  (Huber p. 353)

And so do we in the 21st century. The 21st century carters load up the dead and take them away; the bereft sit complacently beside the corpses. One would hope that we have advanced a bit farther along than our ancestors, that we would observe the traditions handed down to us, perform the grief and mourning rituals so important to psychospiritual healing. Some of us do. Most haven’t a clue, and rely on the bean counters to guide them.

Direct Burial: Coffinless in Pits

“Nine hundred were buried coffinless in pits; above two thousand frozen corpses, in a most desolate stillness, awaited burial near the town, in a heap a quarter-mile long. Some coffins were in evidence, standing upright, without covers, the bodies erect in them; here an arm stuck upright out of its receptacle; there a naked leg protruded. Near the pile of which he was soon to become a member, was seen an outcast kneeling, worshipping, half falling in his weakness, as he bowed his head and rose again, before the grave of an ancestor.´ (Huber p. 353)

On the one hand we get a glimpse of the behind-the-scenes at one of the funeral home chains or factory-funeral homes as described by a young licensed funeral director now employed by Newcomer Funerals and Cremations. On the other hand, we are presented with a feeble suffering wretch who, despite his own suffering, has not forgotten his obligations in continuing his bonds with the dead, one of whom he shall soon be. It’s a rich, telling image; in a sense very real but very metaphorical. Once you create that image in your mind, you’ll not soon forget it.

“[T]he plague was coming to its most dreadful stage, for it was now destroying the family affections…Thus, most gruesomely, does the twentieth century repeat the fourteenth.”  (Huber p. 354)

While Dr Huber is describing a real epidemic, the Manchurian Plague of 1910-11, and describes the Black Death of the 14th century that swept away a substantial part of medieval Europe’s population, we are faced with a more insidious plague that is robbing us of our core values to family and kin, both living and dead. Huber, a medical man, calls this the “most dreadful stage” because it was destroying the core of the culture, the bonds of family. I’d guess he’d probably go further to say that the 21st century repeats both the 14th and the 20th, but that our plague is materialist consumerism promoted by greed and the catastrophe of so-called individual choice.

“Next to the fear of death was the fear of desertion.” (Huber p. 354)

Early 20th century China had very strong family ties, ties of responsibility, filial piety. This sense of duty was the basis of the veneration of ancestors, a form of continuing bond with the dead, similar to the West’s veneration of its sacred dead, the saints. Huber is describing a fear of abandonment, of “desertion” to be on a par with the fear of death. In clinical practice, whether in the nursing home or the hospital setting, or hospice, we find persons who are ready to confront death but fear doing it alone; they have a fear of desertion. We might extend that fear of desertion to the bereaved, as well, but their desertion is far more subtle than committing the dying to some remote corner of the medical ICU or to a hospice facility. The bereaved are not only saddled with their loss but also with the daunting confrontation with the corporate funeral director with his endless list of goods and services with their respective prices. All is done with the sensitivity of an embalming trocar. What ever happened to the compassionate family funeral home and its director, frequently assisted by his family.

Black-Death-Plague-Doctor-Clothing

“Who, then, would be so foolhardy as to throw good life after bad, by nursing a dying friend, when the Black Death lay per chance in his last sign, in the farewell pressure of his hand. So the nearest and dearest ties were dissolved, the calls of kindred and humanity neglected; the sick left to die and to be carted to the grave by hirelings…” (Huber p. 354)

Indeed, who today would be so traditional as to give up his or her self-time to care for a dying relative or friend, especially one who is in the disturbing phases of life’s end. Most persons are ambivalent about the whole process: On the one hand they look to the death as something unbearable in its finality; on the other hand they just want to get it over with. The death occurs and the bereaved are fed the 20th century psychological pablum that their connection with the dead person has ended, that they have to get on with a productive life. That was Freud’s teaching: You had to cut your ties with the dead. Quite the opposite of that in the East or in traditional societies, and quite a contrast to what we now teach in the 21st century. We now teach continuing bonds with the dead, a transcendence phenomenon, meaning-making, that the living’s relationship with the deceased is not only normal and healthy, it’s encouraged! We do it in the rituals of the support group or in ways like the AIDS quilt. We may do it differently than the poor wretch venerating his ancestors described by Huber but we nonetheless do it. We do it because it’s the human thing we do. But it’s also so very inconvenient for the chains and the corporations; they don’t encourage humanity, they encourage production and consumerism. Take three days and get over your grief. Back to work with you. See you on Thursday.

“Boccaccio attests vividly how the human organism in all its phases—physical, spiritual, moral, intellectual—deteriorated in stamina and in co-ordination. Compassion, courage and the nobler feelings were found in but few; whilst cowardice, selfishness and ill-will, with the baser passions in their train asserted their supremacy. In place of virtue, which had been driven from the earth, wickedness everywhere reared its rebellious standard and succeeding generations were consigned to her baneful tyranny.”  (Huber p. 354)

Boccaccio here is describing the pitiful demise of humanity in the Middle Ages. We could describe the present state of affairs without changing a word, couldn’t we? Take a moment and go to the Newcomer Funeral Service Group or their Albany/Latham websites for Newcomer Funerals and Cremations and read their ridiculous claims of what they offer the bereaved. Go to the Service Corporation International site and read about their “compassion”, their caring, their sensitivity to the needs of the bereaved. That’s worse than General Motors telling you they care about your lower back pain. Yet how many consumers actually swallow that sordid brew. These factory-funeral corporations aren’t making billions because no one’s falling for the marketing hype, the sales pitches pressuring the bereaved in their most difficult moments to sign and buy. We say look at the lawsuits and how much they’re paying out for failing the bereaved, for causing the bereaved more suffering than they had ever bargained for.

“[t]he Black Death “seemed to arise the worst passions of the human heart, and to dull the spiritual sense of the soul.” Who would think, declared Papon, “that in the midst of horrors so suitable (it would seem) for extinguishing the passions, there were two—libertinism and greed—which should be carried to so high a degree!” (Huber p. 354)

Indeed! Who ever thought that liberties, individualism, choice could lead to the present situation we find ourselves in. How is it that human beings in their worst possible moments should be exposed to the worst possible motivations and motives of modern mankind: libertarianism and greed. Those very libertarians preaching choice and liberty are deeply rooted in the horrible hypocrisy that such choice and liberty give life to. The plague that is upon us now in the 21st century is not a plague that is carried by fleas, and it’s not a plague that kills in five days. Our 21st century plague is called materialist consumerism, market economy, capitalism and it’s carried by fellow human beings, and it kills insidiously but totally in mind, body and spirit. There’s no way to discern with any certainty the extent of the infection but one thing is certain, there’s no effective vaccine, and most people would not want to undergo the cure.

One woman was married five times in one day—four of the bridegrooms having been buriers of the dead, dressed in the clothes they had stripped from the bodies of the deceased.” (Huber p. 354)

Huber describes the total depravity of the people who now have lost all sense of morality and values, and who now in a devil-may-care attitude of let’s be merry because we’re dead anyway. He describes a woman who marries five men in succession who are carried away just as quickly. She describes those who profit from the belongings and property of the dead, whom they have stripped. For all of Jessica Mitford’s muckraking, she would have had a picnic with this line, somehow drawing a connection between these “buriers of the dead” and those “dressed in clothes they had stripped from the bodies of the deceased.”

Like horrors disgraced many other communities. He: is furnished another example—such as are so deplorably frequent in history of how fanatical frenzy, associated with hatred and the play of the baser passions, will work powerfully upon nations and peoples to the utter exclusion of the restraints of reason, of law, or of any other wholesome factor. And the greater part of those who, by their education and rank, might have been assumed to raise the deterrent voice of reason, themselves led on the savage mob to murder and to plunder the Jews. (Huber p. 355)

Throughout history, Satan has always been the “other”; humankind has never really been able to see its true self, it’s never been able to accept its shadow side. Huber is describing the desperate search for a cause of the plague and, then as now, hatred and baser passions take control, and the necessary scapegoat is found. Whatever doesn’t support the new agenda has to be demonized and sent packing. The dead are not producers, the bereaved are not efficient workers. The dead are distracting the living from their production or consumption. Make the dead and dying disappear, marginalize the traditions, deny grief, exploit the bereaved, then send them back to work. The voice of reason is muted. Our institutions teaching and training the healthcare and deathcare professionals teach technology and business law, not ethics and humanities. The mortuary science programs wouldn’t want to whisper a word against the multinational funeral chains and factory funeral homes, after all they pay the bills and hire the graduates. Why cut your own throat? Why bite the hands that pad your pockets? Of course they won’t hire anyone teaching real deathcare, psychospiritual support, tradition, ritual, healing. The bereaved are, after all, consumers. And you wouldn’t want to keep them from their producing activity for any longer than necessary. Besides, there’s always another body and we have to keep turning over the visitation rooms and chapel. Headquarters wants to see numbers, you know.

That the emotions played a part regarding the plague was observed by many. Those who were terrified were more prone to contract the disease. Those who feared not and were of a cheerful, equable mind were, to the extent at least of that benign influence upon the organism, the more likely to escape. Boccaccio, in writing the Decameron, recognized that pleasant thoughts were the best preventive….Those who despaired threw away their one chance of life; those of sanguine temperament resisted well. (Huber p. 355)

It’s really ironic that I should close with this passage from Huber’s article. Not really. What Huber is saying here is that if you despair you’re lost already. If you become complacent, you’re dead in the water. Those who step up, ask the questions like: Are you part of a funeral home chain? Are you owned by a funeral service corporation? Are you still family owned? will likely come out on top. It’s not necessarily the pleasant thoughts that get you through any plague, it’s the positive, affirmative thoughts that will prevent you from being taken for a ride. It’s really very true what Huber and Boccaccio are preaching here: You have to have the courage to ask the questions, to look beyond the bells and whistles, to see through the smoke screens, and to assert what you feel you need in your bereavement, not what’s on the corporate menu. The more you do your own thinking and planning the more likely you’ll escape the snares set by the corporate funeral directors. The article may have been written in 1911, over a hundred years ago, but it still has substantial relevance today. I hope to have shown that in my analysis.

Thus are all phases of individual existence mutually and inextricably interrelated: extensive and prolonged deterioration in any one aspect is bound in time to affect perniciously the others in time; such hideous psychic phenomena as are here stated do not obtain in the beginning of any such calamity as the Black Death. But it is the circumstance (and a most pathetic one) that the exercise of the heroic virtues for any lengthy period is contingent upon the maintenance of normal living conditions in general; otherwise the psychic stamina deteriorates, manners become dissolute, morals depraved and consciences debased. (Huber p. 355)

What Dr Huber is saying in this paragraph is that life events are intimately interrelated — I understand these life events to be the basis of our traditions and rituals — and that if we allow any of those events to be exploited or to lapse into irrelevance, all others will suffer as the result. Huber’s phrase “heroic virtues” equates with human values and ethical conduct, which logically rely on “normal” living in our society. When “psychic stamina deteriorates” we have a disturbance in coping and resilience, we forget the ritual and become lost, we forget our obligations, and our whole mindset, our worldview, deteriorates. This, in the 21st century, is what happens when we fall victim to the materialist consumerism of our age and become slave consumers of the corporations and their perverse messages.

And so you have it: From none other than Monty Python’s 1975 depiction of the Black Death, and from a physician writing in 1911 about the pneumonic plague in Manchuria, China, do we have the evidence that really nothing has changed; we have learned nothing. What more can one say?

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(And don’t forget to ask for some time with
the interfaith bereavement chaplain!
(518) 479-0525 or compassionate.care.associates@gmail.com)

Internet Pundits and Their Mixed Messages Cause Psychospiritual Stress

The Internet is literally crawling with people who have reinvented themselves from pitiful loners to supreme gurus of life, death and everything in and around those two great mysteries. On the one hand you have to admire them for their capacity to make real their fantasies and virtual lifestyles but on the other hand you have to take two steps back to get the whole pitiful picture. These maladjusted spirits are out there posing as leaders and innovators — fabricators would be a more accurate description — and many readers are so naïve as to accept the rubbish they publish as Gospel truth.

It's not about revenues or stats, it's about bereavement and grief!

It’s not about revenues or stats, it’s about bereavement and grief!


Their readers are unable to separate truth from fiction, originality from plagiarism, or fact from flatulence.

What’s worse, those readers actually fuel the smoldering information-dump fire these pseudo-pundits have ignited, actually giving them unearned credibility. Most of this is due to their attractive web presences with sophisticated websites all shiny and colorful but even more is due to the inability of readers to separate truth from fiction, originality from plagiarism, and fact from flatulence.

We have such entities as the Funeral Commander (Death with a military macho twist complete with camouflage fatigues and cigar! A real comedy flair.), Death and the Maiden (bringing sexism, feminism to death; we doubt that the author is anything close to a “maiden”), Natural Death Center (provides funeral advice from of all places the UK!), Funeralwise (a fairly worthwhile site, general information), Funeral Insider (touts itself as “the nation’s No. 1 newsletter for funeral service professionals”), Final Passages (“the first organization in the United States with the mission to inform and educate the public about their rights to care for their own dead.” How to bury your own dead? as if bereavement weren’t confusing enough), Everplans (a complete archive of everything your loved ones will need should something happen to you, that is, if you should die), and the list could go on ad nauseum. While some of these entities are there just to indoctrinate and to infect the reader with misinformation or information that is self-serving or simply to titillate the reading public’s fascination with the great denial, death, others do, in a good moment, provide some reliable information. But those moments are few and far between. You have to have some basis for assessing the information as reliable; that’s the hitch. It’s not reliable just because it’s on a colorful Internet website or blog.

The Gordian Knot of Grief

The Gordian Knot of Grief

Then there are the (psycho)spiritual guides, the ones who know all you need to know and more about the mystery of death and dying. They’ve discovered the Rosetta stone for unraveling the Gordian knot of the great crossing over. What most of these people are doing is broadcasting their own doubts, fears, speculations in the vain hope of having them validated by a following, which is what happens. So you have small communities forming around these very human and very vulnerable seekers. Very frequently I have to ask myself when surveying these sites, “Have they ever reached in to themselves? Is the problem that they have always been looking outside of themselves for the answers and, not finding them in their immediate space, now they are looking in cyberspace. How sad that they are reaching out ever farther from the real answer within themselves!

One of the most visible, not necessarily the biggest nor the most widely read violators of Internet trust is ConnectingDirectors, an online publication that touts itself as being God’s unique gift to the the funeral industry, and the one source for all the information a funeral director needs in order to crush the competition. Well, it’s like the story of the coconut-eating rats:

coconut-eating-rats

“Once upon a time there was an island on which the islanders depended for their very existence their coconuts. Then, somewhere out at sea, a ship was wrecked and its wreckage floated onto the island’s shores with a very special manifest of passengers: rats. Well the rats loved the island and loved its coconuts even more, and soon their population grew and grew and grew, until it threatened the very survival of the islanders. One very wise elder came forward with an idea: Let’s capture a number of these creatures, place them in a pit with some coconuts, when they devour the coconuts and become hungry again, they’ll start devouring each other. And so it happened. Once the rats had consumed the coconuts in the pit, they started devouring each other. Once the captive rats were released on the island, the islanders no longer had a problem with coconut-eating rats…because now they had rat-eating rats. The rat population soon disappeared once the last rat-eating rat starved to death for lack of rats.”

There’s little or no originality to these myriad sites sharing their instabilities and vulnerability cloaked in illusory intelligence; they are beta-testing their own speculations or are literally re-publishing information, frequently not vetted, from other sources, acting like a sort of unauthorized information clearing house with no authentic credentials.

oracleTrue sages never give a clear answer. The great Oracles always left the seeker wondering what the answer meant. Any parable worth the telling never provided true peace of mind. What they all do was make the recipient of the message think. Think!
Whether the sage’s metaphors were vague or the Oracle’s message cryptic or the parable disruptive of one’s world view, the one thing they all do is make one think, reflect, contemplate. You see, the problem today is that we no longer know how to think, to reflect, to contemplate. We have lost touch with the depth and all of its healing power and its risks, its paradox of opportunity and risk.

Thogmartin is using a shotgun technique

So, then, taking the Internet entrepreneur ConnectingDirectors as an example of what confronts us, what amounts to outright attempts to disabuse us of our natural answer-finding capabilities, one operator in the cyberuniverse of virtual consultants, let’s take a closer look at what ConnectingDirectors is actually providing. Sometimes, when reading CD, we get the impression Thogmartin is using a shotgun technique to hit everything on the target: out of the one side of his mouth he’s touting how to pay “thousands less for a funeral” while out of the other side of his mouth he’s telling funeral service professionals how to sell top-of-the-line products and maximize their revenues. While addressing the interests of the small to medium funeral home or funeral home group, he’s glorifying the factory-funeral providers and all their clever machinations to gobble up the small to medium funeral home operators to provide “personalized” cookie-cutter funeral products! We have to ask which team Thogmartin is playing on because his messages are very, very mixed.

What Mr Thogmartin and the funeral corporations seem to have missed is that it’s not about merchandising, or selling services, or about statistics or revenues; it’s about a respected and honorable profession compassionately caring for human beings in death and their survivors in coping with death. That’s why it’s called deathCARE. It’s about providing competent care to human beings faced with loss and existential crisis, human beings who desperately need companioning and real warmth, support, and a guide for the arduous trek towards healing and transformation. Something ConnectingDirectors, the funeral corporations and social media do not and cannot provide; they, in fact, have the potential to do more damage than good.

Quiz: What does this man need? Compassion or a cheap funeral?

Quiz: What does this man need? Compassion or a cheap funeral?

First of all, CD is the invention of one Ryan Thogmartin, who describes his two cyberprogeny, Connecting Directors and Disrupt Media, both LLCs, as “the premier progressive online publication for funeral professionals…is a thriving global publication with a reader base of over 15,000 of the most elite and forward-thinking professionals in the industry,” fairly read that’s a pretty hyperbolic claim and one Mr Thogmartin might have trouble substantiating, if called upon to do so. And there’s Thogmartin’s social media marketing solutions firm, Disrupt MG, which according to Mr T., “focuses on proficiently assisting small businesses in creating engaging social media marketing strategies,” but according to what standards of performance is our question. What Thogmartin is doing, actually, is inventing an online persona to sell his skills as a virtual person and his attempt to infect a vulnerable minority of funeral service professionals with the suicidal idea that social media is the only way to survive. What Thogmartin seems to have lost is his humanity and his sensitivity to the real essential element of funeralization: compassion and ritual.

Ever feel like you've been baited, trapped and ... ?

Ever feel like you’ve been
baited, trapped and … ?

What Thogmartin is in effect preaching — for his own interests, ego and profit — is that funeral professionals should (1) become rat-eating rats, and (2) distance themselves even further from the real needs of the bereaved. It’s a perversion offered by the factory funeral industries, a $15 billion industry like Service Corporation International a huge corporation providing burial and cremation services, which reported more than $533 million in revenues in one quarter alone! Then there’s the Dignity funeral network of more than 2000 funeral homes, or even the factory-funeral provider Newcomer Funeral Homes where you can get the latest in cookie-cutter, nickle-and-dime-me funerals. Those are just a couple of examples.

For an interesting survey of the 10 corporations that control the funeral service sector, see the Wall Street Journal article, “The Ten Companies That Control The Death Industry”  and think to yourself: How much is it worth to you to sell your peace of mind, your humanity to save a couple of dollars, the cost of a flat-screen TV that will be obsolete as soon as you cart it out of the store. Your peace of mind, your humanity has to last you a lifetime; so does your guilt if you don’t do things right the first time, because you can’t redo the funeral or fix the unfuneral. Question: Are you going to become, like the funeral service industry is trending, one of the rat-eating rats?

In 2014, Forbes published an article “Death Of The Death Care Industry And Eternal Life Online.” It’s another eye-opener if you have a moment to read it.  While the article is a bit dated in its information, and poorly written — but if you’ve visited any of the sites above, you’ll find poor writing the new standard —, and although the information in the Forbes article is not 100% reliable — we hope that the author’s references to Jessica Mitford’s American Way of Death are tongue in cheek—, it will provide you, the reader, with some different perspectives to consider. After all, you do need an awareness base in order to evaluate what you find.

technology-has-exceeded-humanity

Few of our readers are old enough to remember when people were not walking around talking to themselves, or if you do remember you also remember that people doing that usually ended up in a padded cell. Or old enough to remember when people actually conversed over a meal rather than fondling something on their laps, or if you do remember when someone was fondling something on their laps during a meal, they got a slap across the back of the head. Or old enough to remember when we read out of a thick object filled with word-filled pieces of paper that you had to use your fingers to turn, some can remember the fragrance of the paper and the ink, some will remember how the object made your hands and sometimes your heart warm, it was heavy and you knew you had something substantial in your hand; it was called a book. Now you hold a piece of back-lighted or LED illuminated plastic in your hand and can use a head or eye movement to change screens. How human do you feel now? You may feel fascinated, asking yourself, “How does it know that?” But deep inside you must feel threatened? Just like the mouse who’s fascinated by the tasty morsel in the trap, and can’t help itself, until SNAP! Can’t undo that bad decision! It’s no wonder that people are frantically searching for meaning but they’re searching in all the wrong places.

Thogmartin and Co-conspirators at work.

The Great Search for Meaning:
Thogmartin (center, of course)  and his Minions.

Their purpose is apparently to advance dehumanization in the most human of professions …

We’re not picking on Ryan Thogmartin and his ilk. Thogmartin and his creations are just a product of a culture of control, a symptom of an epidemic cultural illness, and the people that follow him are like lemmings; they follow into oblivion. The Thogmartins of the world are narcissistic opportunists who need an audience with as little substance and humanity as the Internet medium they use to spread their messages; their purpose is apparently to advance dehumanization in the most human of professions, not the physician’s realm of healthcare — that’s already irretrievably gone down the tubes —, but the funeral director and competent deathcare. The funeral, the ritual, the human element of compassion and companioning that we get only through community, is the only way we can navigate the stormy dips and swells of the work of grief, and come out of it psychologically and spiritually healed. We mustn’t lose sight of that truth or we’re doomed to become what we apparently are so awed by and so love, those dehumanized, soulless, virtual social media creatures called avatars. Remember, an avatar has no mind or spirit of its own; it’s an icon controlled by something outside of itself, a controller.

Take back your humanity!

Recover Your Humanity! The Editor

Recover Your Humanity!
The Editor